Frequently Asked Questions

About Fundraisers

The Association of Fund-Raising Distributors and Suppliers is an international association of more than 600 companies that provide products and services to non-profit organizations to assist in fundraisers. AFRDS and its members are dedicated to promoting professionalism and integrity in product fundraisers. The group established the industry's first and only Code of Ethics and Standards for Professional Practice in product fundraisers. Maredy is an AFRDS member in good standing.

A catalog fundraiser is a fundraiser in which students use a catalog or brochure for taking orders. Orders are processed and then items are returned to the student for delivery at a later date.

We recommend a one to two week sale.

About Maredy

We work with over 5,000 individual organizations per year on their fundraisers. That's more than any other fundraising company. We are one of the top companies in direct sales to groups of fundraisers!

A fundraiser with Maredy is free. There are no hidden costs. Maredy pays for awards, catalogs, shipping, sorting, and bookkeeping.

Call us at 1-800-977-0025 (Monday-Friday, 9:00AM-4:00PM Central Time*) to speak with a customer service representative to help you get started. Depending upon your type of fundraiser, you will receive everything you need to get started by mail. Kits may include catalogs, envelopes, and advisor materials. Your fundraiser's materials will arrive seven to ten days after you call us with your request.

Customer Service

There are friendly and knowledgeable customer service representatives at Maredy to help you with every aspect of your sale. Call us at 1-800-977-0025 (Monday-Friday, 9:00AM-4:00PM Central Time*).

Be sure to plan your sale dates so that you have delivery two weeks before the holiday targeted. Your products will arrive within three weeks of our receiving your order.

We extend 30 day terms to schools and school groups which give you time to pay. For non-school groups we require payment be made at the time your order is submitted for processing.

The products will arrive within three weeks of our receiving your order.

Unfortunately, no. At this time, Maredy only serves the continental United States.

Mail the order to us in the envelope that came in the advisor packet in the sales kit. Be sure to place the order forms and the order checklist in the envelope.

Profits vary by catalog. See each program's details for profit calculations.

No. Maredy pays for shipping to you.

The free gift selection will be packed along with their orders.

No. Maredy pays for all the prizes.

Call us with any problems at 1-800-977-0025 (Monday-Friday, 9:00AM-4:00PM Central Time*) and we will be happy to make the necessary adjustments. It is helpful for you to have the student's order form and packing slip with you when you call.

No. Orders are packaged and labeled for individual students. No time-consuming sorting on your part.

Sales tax requirements vary from state to state. If you are in a state that requires us to charge sales tax, you can add the tax to your customers' orders or collect the exact catalog price for items. If you collect the exact catalog prices, the tax must be paid out of your fundraiser's profits. Here's a handy link to more information about state sales tax. www.fundraisetaxlaw.org

Products are shipped via FedEx Ground service and can be easily tracked on the internet. You will receive an email notification when your order ships.

The sales kit is free. Call us at 1-800-977-0025 (Monday-Friday, 9:00AM-4:00PM Central Time*) to speak with a customer service representative and arrange to have a sales kit shipped to you.

No. The catalogs are part of your free sales kit.

No. We recommend that students make a list of friends, family, and familiar neighbors to contact to avoid door-to-door sales. Parents can also take catalogs to work.

Website

Yes. All of our fundraising programs can be accessed from the home page.

Maredy may periodically send you special offers or promotions that would benefit you. We will never sell your email address or share it with another company. It is for our use only.

You can call us at 1-800-977-0025 (Monday-Friday, 9:00AM-4:00PM Central Time*) to speak with a customer service representative or you can email your question to: orders@maredy.com.

*Hours are subject to change.